Roles and Responsibilities - Attend to all incoming calls and redirect to the respective officer in-charge. - To make timely and important announcements through the Public Address (PA) system to notify all staff, as and when required. - Receive pre-booking visitors’ appointments from various internal Depts and schedule their visits based on AIC/MOH’s prevailing advisory to NHs. - Ensure all visitors check in with their TraceTogether Token or scan BNH’s QR code, when visiting BNH. - Maintain BNH’s Visitor Management Software. - Ensure that all visitors adhere to prevailing Safe Management Measures by AIC/MOH. - To handle any queries, feedback from visitors and to escalate any concerns / incidents to Senior Manager - Operations for immediate assistance or contact SPF directly, should the situation warrant any timely intervention. - Receive and direct visitors, contractors, and delivery personnel promptly with adherence to MOH/AIC’s prevailing advisory, if applicable. - Ensure proper recording of visitors (NOKs, Sponsors/Donors, Volunteers) and staff movement. - Perform administrative / clerical duties including photocopying, distributing all incoming, outgoing mails, incoming faxes, requisition of stationeries / office supplies and topping up of vending machines. - Ensure all medical specimens are dispatched in a timely manner daily, when required - Ensure proper maintenance of office equipment, electronic and hard copy filing system and office telephone system. - Receive all letters, any goods delivered (including online purchases by staff). - Coordinate all room bookings and use of facilities. - Support Finance department in collection of payment by NOKs / residents. - Undertake any other duties assigned by the Reporting Officer, Senior Manager or Head of Centre (HOC). - Maintain HOC’s appointment diary.
Qualifications - Minimum “N” or “O” Level qualification - At least 2-3 years of relevant experiences. Possesses healthcare working experience will be advantage. - IT savvy; able to work on the cloud and familiar with MS Office suite. - A team player - Able to multi-task and work independently - Work at front counter - 5 - day work week
9 CHOA CHU KANG AVENUE 4 BETHANY METHODIST NURSING HOME, 689815