Assistant Associate (Careers) - Selarang Park

Business Edge Personnel Services
Contract: $1811 / month,

Job Description


Location : Selarang Park (Upper Changi North)

Contract : Immediate for 12 months

Working hours : Mon – Thurs : 8.15am – 5.45pm, Fri : 8.15am to 5.15pm

Job Title Assistant Associate (Careers) – Temporary 

Division/ Section [email protected] 

Report To Assistant Director (Careers)   

Purpose of Job 
To provide job retention support to offenders and ex-offenders placed on work reintegration programmes. To work with key partners (employers, self-help groups, employment-related agencies & etc.) to implement strategies to facilitate offenders securing and retaining their jobs. 

Major Duties and Responsibilities 
• Provides job retention support to offenders who participate in various work reintegration programmes via phonecalls. 
• Acts as the main contact person between employer, clients and other stakeholders for assigned clients. 
• Facilitates all employment-related communication and documentation including: 
1. Creating case reports for new cases commencing work using a standard mail merge and case report template. 
2. Establishing contact with clients starting work to verify employment information and easing adjustment to their new jobs. 
3. Calling clients/ employers monthly to check on work progress and job expectations. 
4. Responding to emails from employers and stakeholders with common clients. 
5. Updating of call/email log into client’s case report. 
6. Updating Reporting Officer of any case that requires complex follow up such as workplace incident/injury, fresh charges to clients, harassment by clients to employers & etc. 
7. Arranging interviews for clients who are unemployed or awaiting re[1]emplacement. 
8. Monthly maintenance of statistics reporting template. 
• Stays updated with employment trends and national skills upgrading initiatives to manage expectations of clients, recommend suitable programmes, and make appropriate referrals for skills upgrading programs2 

Other Duties 
• Any other task assigned by Reporting Officer 


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