Location : Selarang Park
Position : Assistant Associate (Careers)
Qty : 1
Contract period : Immediate to 12months
Working hours : Mon – Thurs : 8.15am to 5.45pm Fri : 8.15am to 5.15pm
To provide job retention support to offenders and ex-offenders placed on work reintegration programmes. To work with key partners (employers, self-help groups, employment-related agencies & etc.) to implement strategies to facilitate offenders securing and retaining their jobs.
•Provides job retention support to offenders who participate in various work reintegration programmes via phonecalls.
•Acts as the main contact person between employer, clients and other stakeholders for assigned clients.
•Facilitates all employment-related communication and documentation including:
1.Creating case reports for new cases commencing work using a standard mail merge and case report template.
2.Establishing contact with clients starting work to verify employment information and easing adjustment to their new jobs.
3.Calling clients/ employers monthly to check on work progress and job expectations.
4.Responding to emails from employers and stakeholders with common clients.
5.Updating of call/email log into client’s case report.
6.Updating Reporting Officer of any case that requires complex follow up such as workplace incident/injury, fresh charges to clients, harassment by clients to employers & etc.
7.Arranging interviews for clients who are unemployed or awaiting reemplacement.
8.Monthly maintenance of statistics reporting template.
•Stays updated with employment trends and national skills upgrading initiatives to manage expectations of clients, recommend suitable programmes, and make appropriate referrals for skills upgrading programs
•Any other task assigned by Reporting Officer
Min Qualification : Diploma with an offered salary of $1,811 per month
•Experience in administrative support work and coordination
•Experience in managing casework and/or ex-offenders will be an advantage
•Working knowledge in standard office computer software,
e.g. MS Word, Excel and PowerPoint
•Able to converse well & problem solve
•Good team player
•Able to multitask
•Able to write well & maintain good staff work
if you meet the above criteria, please email your resume to firstname.lastname@example.org