Assistant Manager, Manager, Customer Service (Logistics) - Hub Distributors Services
Hub Distributors Services

Assistant Manager, Manager, Customer Service (Logistics)

Hub Distributors Services

Full Time : $ 3000 - $ 3800 / PER MONTH
Full TimeLogistics / Supply Chain    
2 months ago

Job Description

•Manages assigned customer account and to further identify the business opportunity and derive plans for growth
•Accountable for own unit profit & loss with high impact to the stakeholder financial budget set 
•Reviews monthly operational performance with site customers and provide the solution to drive for operational excellence (As well as supervisors for various accounts)
•Negotiate with Suppliers/ Vendors / Contractors for the Contractual rates and services & products 
•Build a strong win-win customer relationship so as to ensure customer retention and development solution to grow existing business
•Frequently review, align and keep Superior updated information on operational issues and performances indices such as customer profile, Space Management, Resources management, Operating procedures and P&L status – Fortnightly Review
•Manage the planning process to ensure all daily operation activities are executed and meet according to the customer service levels
•Conduct monthly / Weekly staff meeting to ensure operational performance and issued are resolved.
•Actively promote the exchange and adoption of Best Practices within the country to leverage collective learning and to improve consistency and productivity 
•Continually review and improve business processes to improve productivity and add value to Hub Services
•Manage the effective implementation and use of the appropriate technology in all sections of the service chain, to enhance service and improve productivity
•Analyse and produce realistic monthly P & L reporting
•Develop a high-performance service culture within the functional team. Plan, organise and direct an efficient and effective operation team

Job Requirements

•Minimum 3-5 years work experience overseeing and controlling multiple functions
•Experience in reading and managing Profit and Loss statement would be advantageous.
•Must be highly motivated and able to supervise headcount of more than 30 and manage relationships with all levels of staff and customers 
•Have excellent verbal, written and presentation skills
•Able to work closely and integrate with the current team of supervisors and drivers

Work Location (MRT)

Get In Touch

   +65 6904 9612

   75 Ayer Rajah Crescent,
       #01-04 Singapore 139953
        View map here

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