Job Description

Roles and Responsibilities

- Attend to residents’ daily needs
- Provide basic first aid to the residents and attend to their medical needs and 
  health care in hostel (where applicable)
- Assist to accompany residents to the polyclinic/clinic when required
- Motivate and encourage residents to participate in programmes
- Sign residents in and out of MWS GR and conduct bag and body checks daily, 
  including the monitoring of the movement card
- Supervision and support towards residents in these areas (not limited to these):               
   1. Ensuring residents follow the hostel rules
   2. Ensuring communal duties are duly carried out by the residents
   3. Ensuring that residents are disciplined to keep their living areas neat and tidy
   4. Bringing the residents out and guiding them to purchase items (when needed), for the resident conducted activities and/or family bonding activities
- Liaise with external agencies, families, volunteers and vendors in a professional 
  and timely manner
- Assist the Head in ensuring that core duties given are carried out according to 
  requirements
- Maintain a high level of competency in awareness of SOPs and follow guidelines closely and professionally
- Ensure a smooth process in the daily routine of the hostel during shifts
- Keep proper documentation of records and ensure smooth handover of duties  
- Undertake basic administrative duties and reporting duties
- Attend and participate in monthly staff meetings, operations meetings

Job Requirements

Qualifications

- GCE 'N' / 'O' level or equivalent
- Minimum 1-2 years work experience with youth at-risk or related field
- Candidates with work experience in a structured environment such as Security or Law Enforcement will be advantageous
- Able to multi-task
- Communicates clearly & effectively
- Attention to detail
- Able to work well in a team
- Must be willing to be coached and/or supervised
- Patient
- Leadership skills
- Microsoft Office
- Fluent, read and able to write in English
- Mon to Sunday (shift work) with one off day per week:
   - 1st shift: 7.15am to 3.15pm
   - 2nd shift: 3.15pm to 11.15pm
   - 3rd shift: 11.15pm to 7.15am

Work Location (MRT)