Cafe Manager - Sin Hwa Dee Foodstuff Industries Pte Ltd
Cafe Manager

Cafe Manager

Sin Hwa Dee Foodstuff Industries Pte Ltd

Full Time : $ 2000 - $ 3500 / PER MONTH
Full TimeF&B    

Job Description

• Oversee the day-to-day operations and ensure smooth daily operations of the outlet(s).
• Responsible for the planning and set-up of the new cafeteria outlet(s).
• Work closely with the General Manager (F&B) and Line Departments in the pursuit for continuous improvements in the service, products and menu items, promotions and to meet productivity and profitability KPIs set by the Management.
• Plan the weekly staff roster, rotate and schedule all staff for full coverage to maximize productivity.
• Manage the sales revenue and operating expenses of the outlet, in accordance with the budget, so as to ensure cost optimization and minimize wastage.
• Monitor the activities of competitors and constantly find ways to improve menu offering and customer experience, so as to grow the outlet’s revenue. 
• To be actively involved in the advertising and marketing of the outlet, and to work closely with the Marketing team.
• Responsible for ensuring and maintaining high level of customer satisfaction and to attend to customer issues promptly.
• To ensure that all staff are compliant to the safety, hygiene and sanitation procedures at all times.
• Review customer feedback forms / outlet logbook on operational issues to correct and implement measures for improvement in food, beverage and service standards.
• Manage the recruitment, training and management of staff, including conducting daily staff briefing and staff discipline.
• Ensure workplace cleanliness, and that the safety and food hygiene standards are met at all times.
• To build a strong and productive working relationship with the Culinary Director / Head Chef and his team of culinary staff, looking to improve the F&B revenue through development of new products, menu planning and generating new revenue through control of costs in accordance with annual revenue forecasts and budgeting.
• In-charge of cash management of daily accounts, in liaison with the Accounts Department in the Head Office.
• Any other appropriate duties and responsibilities as assigned.

Job Requirements

• To ensure that the operational and manpower costs are kept within the set targets and to achieve the sales targets set by the Management.
• To establish an effective operational schedule.
• To enforce food safety requirements and meet the necessary SFA requirements. 
• Maintains high customer satisfaction ratings that meet the company’s standards.
• To increase overall profitability for the Cafeteria outlet and to increase top line and bottom line for all the Cafeteria outlet.
• Achieves strategic customer objectives defined by company management.

Work Location (MRT)

Work Location

9 PENANG ROAD, 238459

Get In Touch

   +65 6904 9612

   75 Ayer Rajah Crescent,
       #01-04 Singapore 139953
        View map here

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