Care Coordinator (Case Management) - NTUC HEALTH CO-OPERATIVE
Care Coordinator (Case Management)

Care Coordinator (Case Management)


Full Time : $ 1800 - $ 1800 / PER MONTH
Full TimeHealthcare / Pharmaceutical    

Job Description

Service Coordination Management
●To administer the coordination of service requested by new clients. To ensure proper documentation on the systems and paper filing are completed on a timely basis.
●To work closely with internal stakeholders when applicable to ensure the smooth delivery of service, i.e. Home Personal Care (HPC) service is carried out by Care Associate (CA).

Case & Administrative Management
●To arrange for reassessment of care plans with clients on a 6-monthly basis. This is to determine if the client requires to continue to receive the service.
●To manage monthly transport/ad-hoc claims and prepare reimbursement requests for submission to HR (for locum doctors, locum care staff or as required).
●To conduct regular telephonic follow up to engage with clients and obtain feedback on the services rendered. 
●To assist in application for SMF Consumables.
●To work closely with Operations and Nurse Manager on discharging clients from service.
●To provide any other ad-hoc administrative general support to the Home Care team as assigned.

Service Development
●To be involved in regular programme development and evaluation in order to meet the needs of an evolving eldercare sector. 

●Prepare ad-hoc reports and other administrative work as assigned by the Home Care operations team.
●Keeping updated with ISO requirements.

Job Requirements

●Diploma or Advanced Diploma in healthcare related disciplines
●Minimum 3 years’ experience in community healthcare settings in Singapore
●Good knowledge of the geriatrics and community services
●Proficiency in MS Office applications
●Proficiency in Google Workspace applications - Gmail, Google Calendar, Google Docs/Sheets/Slides, Google Drive
●Good interpersonal and writing skill
●Good team player and multi-tasker
●Good communication skills (oral and written)
●Passion in community services and service oriented
●Good judgement and decision making, problem solving skills
Independent, resourceful and self-motivated

Work Location (MRT)

Work Location

55 UBI AVENUE 1 UBI 55, 408935

Get In Touch

   +65 6904 9612

   75 Ayer Rajah Crescent,
       #01-04 Singapore 139953
        View map here

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