Manage daily centre operations: ●Assist the Centre Manager in ensuring the smooth management of centre operations e.g. scheduling, documentation, cleanliness of workplace & client safety ●Supervise and guide the care staff to deliver care duties ●Meet guests and visitors in a friendly and welcoming manner and manage timely follow-up to their queries ●Increase productivity through the continual streamlining of processes and workflows ●Ensure compliance with International Organization for Standardization (ISO), regulatory and internal audits ●Maintain a credible professional image and positive branding of NTUC Health through positive and professional relationships with clients, caregivers and other stakeholders ●Attend continuing internal and external training to upskill knowledge and skills Oversee the centre programme for our seniors. This includes the following: ●Organise and execute activities that cater to needs and interests of seniors ●Train and guide care staff to lead and facilitate small group activities ●Promote active engagement and tailor participation of activities to seniors’ choices and abilities ●Support the Centre Manager in tracking clients’ outcomes and satisfaction Proactively engage the caregivers of our seniors: ●Provide regular updates of seniors’ medical and health conditions ●Communicate the beneficial outcomes of the centre activities and events ●Communicate with the caregivers the progress report of our seniors
Diploma in Health Science / Gerontology / Social Work At least 2 years of relevant working experience, preferably in social service sector Supervisory and operation experience
55 UBI AVENUE 1 UBI 55, 408935