Assist Traditional Chinese Medicine (TCM) Physician with day-to-day clinic operation.
Answering of phone calls and assist customers with their queries.
Scheduling of appointment and registration for patients
Processing of invoice and payments
Dispensary of medication
Collection of payment from customers
Use of online clinic system
Purchase of medicines and support materials
Stock checks and updates
Perform other duties and responsibilities that may be assigned from time to time
Minimum GCE ‘N’ Levels with at least one year of working experience in customer service & admin. Obtained relevant certificates on TCM Herbal Courses preferred
Past experience working in other TCM clinics preferred
Able to work independently with minimum supervision or in a team environment
Basic computer skills
Bilingual in English and Mandarin for handling Mandarin speaking customers
Willingness to work on night shifts and alternate Sundays