Job Description

• Handle counter duties (registration of patients, scheduling appointments etc.) 
• Training of part-time or new physicians, therapist and counter staffs and other clinics outlets.      
• Educate patients and therapists to assist in intervention programme to improve condition       
• Contribute towards continuous quality improvement in the department and provide guidance to therapist   
• Referring patients to respective clinics/hospitals for follow-up       
• Stock taking of consumable products    
• Write memo for insurance claim purposes       
• Promote recommended packages to boost revenue (achieve sales target) & planning of sales and marketing (online & offline)      
• Perform accounting duties (Payslips, Cheque writing, counting incentives monthly, computation of doctor's variable share and monthly queue listing consolidation etc)      
• Ensure clinic comply with relevant laws, rules and regulations      
• Organise staff rostering and manpower management

Job Requirements

• Must be able to speak and write in both English and Mandarin (to liaise with Mandarin speaking customers)
• Willing to work retail hours, weekends & public holidays
• Agile and able to deliver any requirements in a timely and efficient manner.
• Previous experience in marketing and / or operations roles/ or stakeholder management with excellent communication and networking abilities will be an advantage
• Higher education with a relevant diploma/ degree (Human Resource Management, Communications) or at least 3-5 years’ experience being in wellness/ beauty/health branch management role
• Basic + Commission + Allowance role

Work Location (MRT)