Job Description

 - Prompt handling of all phone calls, faxes and emails in a professional manner
- Follow-up on client enquiries and requests (e.g. document requests, credit note/debit note request etc.)
- Process all types of order promptly and accurately according to business model
- Ensure timely order submission to Logistics department
- Urgent order coordination & follow-up
- Credit block timely follow-up and feedback order status to related parties
- Establish good rapport with customers
- Timely filling for all related files and documents

Job Requirements

"Customer oriented and good service mindset
Knowledge in SAP
Accurate and meticulous
Process sense of urgency, with ability to perform in a face-paced and high-stress work environment
Good team player with ability to work independently"
Full-Time
5 days work week
Mon - Fri: 830am - 5.30pm