CUSTOMER CARE COORDINATOR

Job Description

 - Prompt handling of all phone calls, faxes and emails in a professional manner
- Follow-up on client enquiries and requests (e.g. document requests, credit note/debit note request etc.)
- Process all types of order promptly and accurately according to business model
- Ensure timely order submission to Logistics department
- Urgent order coordination & follow-up
- Credit block timely follow-up and feedback order status to related parties
- Establish good rapport with customers
- Timely filling for all related files and documents

Work Location (MRT)

Work Location