Customer Service Assistant - Dnata Singapore Pte Ltd
Customer Service Assistant

Customer Service Assistant

Dnata Singapore Pte Ltd

Full Time : $ 1700 - $ 1800 / PER MONTH
Full TimeOthers    

Job Description

*Salary Range: From S$1,700 to S$1,800 / month; commensurate based on experience

Job Description:

- Be at the front line
- Provide passengers with excellent customer service during departures, arrival, check-in, lounge, boarding gate, transfer desks and special handling
- Process passengers according to Standard Operating Procedures (SOP) with regards to travel, immigration and safety regulations
- Able to handle / work with large numbers of passengers from all nationalities, cultural backgrounds and walks of life
- Actively seek to understand internal / external customers‘ needs and deliver value by collectively working together to customize solutions
- Ensure customers' satisfaction
- Can respond to all customers' inquiries within 24 hours
- Assist in control room duties

Employee Benefits:

- 14 to 21 days of Annual Leave 
- 13th Month Bonus/AWS
- Staff Discount
- Medical and Dental Benefits
- Group Hospitalization and Surgical Insurance
- Training Programs
- Service Awards

Job Requirements

- Able to communicate effectively in English (both written and spoken)
- Prior customer service experience preferred

Work Location (MRT)

Get In Touch

   +65 6904 9612

   75 Ayer Rajah Crescent,
       #01-04 Singapore 139953
        View map here

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