Customer Service Executive (Changi North / Provide Transport / Immediate Vacancy!!)
Manfield Employment Services Pte Ltd
Full Time : $ 2500 - $ 3000 / PER MONTH
Full TimeCustomer Service
a month ago
•Review of material flow parameters and recommend appropriate levels to support business and customer requirements.
•Lead new customer integration by coordinating internally with cross functional teams and externally with business partners.
•Manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution environment while ensuring compliance with established procedures.
•Develop and foster strong relationship with key account.
•Serve as the key liaison person between client and internal departments on request and issue resolution.
•Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
•Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
•Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting and present operational KPI.
•Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
•Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
•Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
•Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan
•Min Diploma or equivalent
•1-2 years relevant experience in logistics operations or customer service role preferred. Those without experience are welcomed to apply.