Customer Service Officer - Pay2home Pte Ltd
Pay2home Pte Ltd

Customer Service Officer

Pay2home Pte Ltd

Full Time : $ 1900 / PER MONTHPart Time : $ 12 / PER HOUR
Full TimePart TimeSales / Retail    
23 days ago

Job Description

- Demonstrate how customers can send money using our services or assist customers requiring help
- Provide complete information about our products and services
- Generate customer interest in our products and services
- Manage of all aspects of customer enrolment process
- Be part of the marketing team to achieve the conversion and transaction targets
- Collect feedback from customers on our products and escalate them as soon as information is acquired
- Follow up on enquiries and sales opportunities
- Provide the first point of contact for customers
- Monitor competitor's activities and evaluate marketing events
- Carry out customer surveys to understand demand and manage brand positioning
- Manage & maintain the retail service standards

Job Requirements

- Able to work independently
- Initiative
- Highly motivated
- Excellent communication skills
- Committed and be knowledgeable in our range of products and services
- Customer service and sales oriented
- Proactive in initiating conversation with potential customers to promote our products and create interest
- Willing to work on Weekends & Public holidays
- Willing to travel to different event locations

Work Location (MRT)

Get In Touch

   +65 6904 9612

   75 Ayer Rajah Crescent,
       #01-04 Singapore 139953
        View map here

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