• You will be responsible for prospecting new clients and finding new leads for our digital marketing services, including SEO/SEM, social media. • You will also be in-charge of client retention and revenue growth through contract renewal as well as close upsell and cross-sell opportunities • For clients under your charge, you will be leading the strategy, execution and regular communications on growing their business using digital marketing. • You will work with internal Digital Marketing team to plan client’s digital marketing campaigns, review all major deliverables to ensure quality standards and client expectations (ROI and KPIs) are met. • You will need to interpret campaign metrics and share how data drives next steps in the performance marketing campaigns • Ensure regular two-way communication between the client and internal teams so as to have strong team representation and proper setting of client expectations. • You will also be responsible for all any follow-up clients’ queries and conflict resolutions, and ensure all communications are dealt in an efficient and effective manner. Any problems that arise should inform your direct manager. • Be knowledgeable of company capabilities and products/services, be up-to-date on digital marketing solutions so as to effectively communicate all offerings to our clients • Proactively provide Account Manager with regular updates on accounts activities, including status and call reports.
•Candidate must possess at least a Diploma in any field. •At least 1.5 years direct working experience in an Agency environment. •Required Skills: account servicing, building rapport, search engine marketing, search engine optimization, Facebook advertising, Instagram advertising, landing pages, presentation skills. •Possess project management skills and able to manage Clients’ requests and demands •Must be proficient in MS Office e.g. Word, Excel & Powerpoint •Possess good oral and written communication skills •Good knowledge of Digital Marketing
10 KAKI BUKIT AVENUE 4 PREMIER @ KAKI BUKIT, 415874