astons

E-Business Specialist

KSC CONSULTANTS PTE. LTD.
Full Time: $4500 - $6500 / month

Job Description

•Leads, participates and drives implementation of key Oracle projects in Asia Pacific MSOL Customer Care.
•Participates in Sales & Sales Operations Program, perform testing with the business users, raise concerns if any and release enhancements in Oracle GQF/GSOF forms to production.
•Executes list of AP and Global Oracle enhancements to improve productivity in Measurement Solution Fulfilment Process especially for Customer Care Teams.
•Reviews any new Oracle enhancement requests from business and log that as a requirement with strong business justification.
•Connects with all AP country Oracle superusers regularly to discuss on the Oracle issues/enhancements and training needs.
•Provides support to all GQF/GSOF related issues for MSOL across all AP countries and works closely with AP IT team on the resolution, testing and releasing to production.
•Supports Oracle testing request from other global sites and perform collateral testing if needed.
•Works with AP IT and ASG for resolution on recurring critical issues with high business impact.
•Works with Order Mgt. (including Order Entry) and Shipping leaders to optimize processes to achieve business goals.
•Back To Back Products Business System Testing and Launch across AP.
•Develops training materials and work procedures and conduct training to AP business users.
•Ensures compliance of workplace safety rules, including but not limited to the usage of a personal protective equipment, if provided to you, while working; not involve in any unsafe or negligent act that may endanger peers or oneself; reporting unsafe work conditions and providing suggestions to improve safety/ health at work, as needed.  

   

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