Executive (Career Development & Transition), Workforce Development (Contract: 6 Months) - Business Edge Personnel Services
Executive (Career Development & Transition), Workforce Development (Contract: 6 Months)

Executive (Career Development & Transition), Workforce Development (Contract: 6 Months)

Business Edge Personnel Services

Contract : $ 14 - $ 17 / PER HOUR
ContractPublic / Civil Service    
25 days ago

Job Description

Career Services Unit
•Provide customer service support to jobseekers who have basic enquiries on their application and manage grievances through the email and phone channel
•To access jobseekers’ enquiries and provide resolution professionally, in accordance with PS guidelines
•Liaise with the relevant agencies/departments pertaining to the jobseekers’ enquiries
•Update and/or perform necessary follow-up as immediate response to jobseekers’ enquiries, ensure effective and timely follow-up as promised to jobseeker
•Handle jobseekers’ complaints and implement positive actions to resolve conflict in order to maintain the relationship and goodwill of the jobseeker
•Create good jobseeker experience through effective service delivery with an empathetic mindset

Career Coaching Team
•Provide administrative support to Career Coaches in scheduling, profile management, and feedback gathering
•Liaise with contracted designer to design monthly emailers for Career Coaching
•Provide support to Career Coaching team in hosting year-end appreciation event
•Any other administrative duties as required

Job Requirements

•Degree holder
•All disciplines are welcome, preferably with minimum 1 year of experience in customer service (i.e. phone calls, face-to-face contact, or emails) in the service/hospitality industry
•Articulation and aural persona that is befitting an officer entrusted with maintaining the image of the public sector
•Matured, motivated, patient, well organized, meticulous and possess people management skills
•Service oriented, ability to work with limited supervision and able to work under pressure
•Able to easily grasp technical concepts related to booking administration and Sharepoint website editing





Work Location (MRT)






Get In Touch


   +65 6904 9612

   75 Ayer Rajah Crescent,
       #01-04 Singapore 139953
        View map here

   sales@findjobs.com.sg

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