Executive, Guest Service - S & P Manpower Agency Pte Ltd
S & P Manpower Agency Pte Ltd

Executive, Guest Service

S & P Manpower Agency Pte Ltd

Full Time : $ 2200 - $ 2500 / PER MONTH
Full TimeHospitality    
a day ago

Job Description

You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.
• Assist residents with check-in and check-out procedures
• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in
making travel, tours and restaurant reservation arrangements
• Manage residents’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Assist with the onboarding process for new employees
• Respond to all queries through walk-ins, emails and calls and assist with requests
• Handle and record resident feedback and complaints, referring them to supervisors and
managers
• Receive and convey messages to residents promptly
• Handle the safekeeping of cash and residents’ valuables and belongings •

Benefits
• 5-day work week in consideration of our culture of work-life balance
• Flexible benefits with comprehensive medical coverage for self and family
• Learning and development opportunities
• Subsidised rates at Ascott Serviced Residences
• Advocate staff volunteerism
• Wellness programmes

Job Requirements

Job Requirements
You have:
  Degree or Diploma in Hospitality, Hotel Management,
 or an equivalent qualification are welcomed to apply
• Willingness to perform shifts





Work Location (MRT)




Work Location

320 SERANGOON ROAD CENTRIUM SQUARE, 218108




Get In Touch


   +65 6904 9612

   75 Ayer Rajah Crescent,
       #01-04 Singapore 139953
        View map here

   sales@findjobs.com.sg

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