Job Description

Duties and Responsibilities

 

·                     Greet guests and presents them with menu. Inform guests on special items for the day and menu changes if any.

·                     Understands and communicates products and services available as well as promotional items.

·                     Take food orders and input into Point of Sales (POS) system.

·                     Communicate and provide assistance to guests where needed.

·                     Always serve in friendly, timely and efficient manner.

·                     Co-ordinates with Cashier, kitchen staff and team to ensure smooth operation and guests’ satisfaction.

·                     Observes guests and promptly respond to requests to ensure service satisfaction.

·                     Maintains proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.

·                     Prepares simple beverage for service to guest table.

·                     Adheres to grooming and appearance standards consistently.

·                     Observes strict hygiene and cleanliness at all times.

·                     Assists with stocking and maintaining restaurant stock levels.

·                     Opens and closes shift.

·                     Helps in other areas of restaurant such as answering telephones and other tasks.

·                     Performs cleaning tasks as needed or directed by supervisor.

·                     Filling in for absent staff where needed, working harmoniously as a team.

·                     Attend meetings when needed.

·                     Any other duties assigned or rotated  

Job Requirements

·                     Relevant experience in service and hospitality

·                     Able to commit to work shifts assigned as waiter

·                     Able to start within short notice

·                     Able to work in a fast-paced environment

·                     Able to liaise with English and Mandarin speaking customers

Work Location (MRT)