Government Call Centre Officer

Job Description

Handle customer service hotline and provide first level of support.
Provide quality customer service to customers over the phone or email.
Listen, probe and question in order to clarify and understand customer needs.
Consistently deliver top notch quality service for a smoother enhanced customer experience.
Resolve customer queries efficiently and escalate problems/issues promptly.
Any other tasks assigned.

Job Requirements
 possess minimum 'N' levels
Customer-oriented with good interpersonal and communication skills
Able to work 1 year contract or longer 

Others/Perks: 
Location : Bukit Batok or Bedok (You can choose)
Salary : $2000-$2500 (Depending on scheme, chat with me to know more)
Training is all fully paid. 

Working hours:
Working hours: 830am – 6pm, 830am – 530pm (Fri)

5-day office hour work week (42 hours total), alternate Saturdays (half day) required

Work from Home can be arranged after training

To Apply please contact Carrine Chew
WhatsApp: 8896 5867 or telegram: carrinechew

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Thank you!

Carrine Chew
Cornerstone Global Partners
EA: 19C9859
Reg No: R21101111