Guest Service Officer - S & P Manpower Agency Pte Ltd
S & P Manpower Agency Pte Ltd

Guest Service Officer

S & P Manpower Agency Pte Ltd

Full Time : $ 1800 - $ 2200 / PER MONTH
Full TimeHospitality    
6 days ago

Job Description

• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Manage residents’ accounts, information and apartment availability in the system
• Attend to all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in 
making travel, tours and restaurant reservation arrangements
• Perform simple bookkeeping
• Make and confirm reservations
• Respond to all queries through walk-ins, emails and calls and assist with requests
• Handle and record resident feedback or complaints, referring them to supervisors and 
managers when necessary
• Receive and convey messages to residents promptly
• Perform related tasks as assigned

Job Requirements

• At least 2 years of relevant experience preferably in the hospitality industry
• Attained at least a Diploma, Higher NITEC or NITEC in Hospitality, Hotel Management, or an 
equivalent qualification
• Service-oriented
• Passion in learning a variety of tasks
• Willingness to perform shifts

Work Location (MRT)

Get In Touch

   +65 6904 9612

   75 Ayer Rajah Crescent,
       #01-04 Singapore 139953
        View map here

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