astons

Guest Service Officer

S & P Manpower Agency Pte Ltd
Full Time: $1800 - $2200 / month

Job Description

• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Manage residents’ accounts, information and apartment availability in the system
• Attend to all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in 
making travel, tours and restaurant reservation arrangements
• Perform simple bookkeeping
• Make and confirm reservations
• Respond to all queries through walk-ins, emails and calls and assist with requests
• Handle and record resident feedback or complaints, referring them to supervisors and 
managers when necessary
• Receive and convey messages to residents promptly
• Perform related tasks as assigned

   

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