$ 2200 - $ 4400
> Provide technical support (onsite / offsite) > Inventory of IT devices > Hardware and software evaluation with testing > Maintain and support IT systems and infrastructure including Cloud-based systems and e-commerce websites. > Participate in CRM and Mobile App development and subsequent maintenance and enhancements. > Assist in process improvements and recommend best approaches for resolving issues. > Handle projects with different functional teams to define requirements and implementation plan. > Escalate and report any emergency cases to different functional teams. > Compile and analyze incidents and determine the areas of improvement. > Conduct IT trainings. > Ad-hoc duties
> Process strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware / software faults. > Good problem-solving skills in relation to diagnosing technical hardware / software faults. > Possess good communication skill > Demonstrated accountability, crisis management capability and an ability to prioritize.