L2 IT SUPPORT ENGINEER (NETWORK) | TAI SENG | UP TO $4,500
JOBER PTE LTD 16C8401
Full Time : $ 2600 - $ 4500 / PER MONTH
Full TimeInformation Technology
4 months ago
• Competency in supporting, diagnosing, troubleshooting network system, security system.
• Familiar with Cisco/Ruckus/HP Brand of Switches/Routers troubleshooting and configuration.
• Familiar with Ruckus/Aruba/Ubiquiti Wireless troubleshooting and configuration.
• Familiar with WatchGuard/Sophos/FortiGate Firewall troubleshooting and configuration.
• Knowledge of General Windows Server Troubleshooting and Set up.
• AWS/Azure or Office 365 support experience will be a plus.
• MSP (Managed Service Provider) and SI (System Integrator) experience a huge plus.
• CCNA/CCNP Certification will be preferred
• Excellent people skills (you need to really have excellent people skills as you will be representing the company)
• Ability to concisely describe or summarize a problem and steps taken to diagnose and resolve it, in writing
• Ability to deal with a diverse population
• Willingness and ability to learn new skills and use new types of information
• Responsibility and reliability
• Ability to prioritize and perform triage
• Discretion and good sense in dealing with clients
• Willingness to see a problem through to its resolution
Jober Pte Ltd l EA License No: 16C8401 l
Wong Choo Sian, Jabez| Registration No: R1762582