Duties and Responsibilities: Reporting to the Regional Control Center Team Lead, the incumbents will be responsible for the daily planning, communication and coordination of operations across different departments. Main duties and responsibilities will be as follows:- - Supervise all movements along the supply chain. - Monitor day to day order and handle shipment planning via different mode of transportation for Key Customer. - Liaise with customers via e-mail & telephone for all documentation and administration matters. - Communicate and coordinate warehouse and shipping related matters with functional department such as IT, Customs Brokerage, Transport and Freight. - Understand the application of shipping related documents such as FTA Documents, MSDS, etc. - Understand the application of warehousing management system and importance of linkage with all shipping related matters. - Ensure Key Performance Indexes are met for all activities. Follow up closely with customers on operations issues, discrepancies and damages. - Follow up closely with internal team on rectifying operations issues, discrepancies and damages, and ensure closure. - Supervise and ensure export shipments/local orders, including documentation are delivered accurately and on time. - Monitor warehouse productivities and drive cost control initiatives and order fulfillment - Identify areas of improvement and establish innovative or adjust existing work procedures and practices. - Ensure high standard on Safety and process compliances. KPI reporting - Perform other job-related functions as and when assigned by the Team Lead/Manager.
- Degree in Logistics/Shipping/Supply Chain/Warehouse Management and/or Industrial Engineering - 1 year of relevant working experience in warehouse/logistics/freight forwarding. - Experience in order customer service, shipping process and documentation. - Strong communication and written skill in English and Mandarin. - Willing and Fast Learner with good interpersonal skill - Ability to work in fast pace and dynamic environment - Ability to think quickly and perform problem solving tasks, even with changing conditions - Service oriented and a team player - Competent in MS Word, MS Excel and WMS system
10 Bulim Avenue, 648165