Job Purpose: To manage outlet operations and ensure profitability and operational efficiency of the outlet. Ensure daily opening and closing duties in the outlet are properly executed. · Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method. · Maintain high level of customer service as per QSC standards. · Ensure overall store image is maintained and the brand is well represented at all times. · Monitor opening and closing duties of the outlet. · Communicate daily and act as liaison between operations staff and management. · Ensure that POS system is operational and accurate at all times. · Provide co-ordination and services for both kitchen and service. · Report on time, in proper uniform and grooming. · Provide suggestion or develop new SOP to improve on operation. · Execute any other duties as requested by immediate superiors.
Skills: • Good in computer literate in Word, Excel, PowerPoint Education: • At least ‘N’ Level/ Higher NITEC/ Professional Certificate in F&B management Experience: • At least 3 year of experience in management of Food and Service Operations
2 Alexandra Road., 159919