Operations Associate

Job Description

- Receiving job orders from customers 
- Ensuring full set of documents received in correct order (Import / Export shipments)
- Preparing daily job files
- Monitor permits expiry 
- Excel updating (jobs tracking)
- Coordination between traffic controller and customers
- Follow up with delivery status
- Provide good customer service (voice call & online)
- Advise alternative transportation solutions to customers, where needed
- Ensure good operational flow


- Mon - Fri (9am - 6pm), company transport provided
- Sat (half day), with work from home arrangements
- Career progression: Junior Executive - Senior Executive