• Expedite shipment (Local, Outbound & Inbound). • Follow-up on urgent shipment request. Keep all parties informed once delivery is completed. • Escalate and resolve of any daily shipment discrepancy. • To ensure all escalations are investigated and respond to the respective initiator within 24 hours. • For inbound shipment, to check for any discrepancy such as, ship to address, invoice value, etc. • To compile daily staging reports in a summary for month-end reporting can and to ensure all incoming shipment are captured in excel. • To scan and to ensure all outgoing shipment are captured in excel. • To ensure all in & out shipment reconcile with daily staging report. • To inform customer and ask for approval, should additional charges is applicable. • Print copy of the e-mail and attach as supporting document for invoicing department to bill customer. • Any other administrative duties as assigned.
Possess Forklift License