PROGRAMME COORDINATOR - NTUC HEALTH CO-OPERATIVE
PROGRAMME COORDINATOR

PROGRAMME COORDINATOR

NTUC HEALTH CO-OPERATIVE

Full Time : $ 2000 - $ 2800 / PER MONTH
Full TimeHealthcare / Pharmaceutical    

Job Description

PRINCIPAL ACCOUNTABILITIES
To support the operations with the purpose of achieving key customer targets and optimizing profits through customer acquisition and cost effective measures. Maintain a high standard of integrity, corporate governance and timely management.

TANGO ACTIVE AGEING PROGRAMME
- Promote services and programmes to achieve key customer targets
- Provide customer support to customers, vendors and partners over counter and phone, which includes but not limiting to enquiries, service registration, service confirmation, service coordination and feedback
- Engage customers on a regular basis for customer retention management
- Maintain timely records of enquiries, service registration, service booking and utilization
- Maintain timely communication with service providers and partners in delivering services
- Handle complaints and feedback positively
- Plan and organize activities which suit the needs of customers
- Responsible for banking-in of sales money according to Finance’s SOP

GENERAL
- Assist the manager in maintaining a good level of engagement with community partners and service providers
- Liaise with internal and external stakeholders (e.g. Cluster Managers, CICs, NTUC Health Wellness Team, ActiveSG and others) in executing collaborative programmes
- Assist in marketing activities to outreach to target groups
- Assist the manager in tracking progress and evaluating the programmes
- Provide admin & logistics support and keep track of expenditure
- Submit petty cash reimbursements for manager’s approval
- Prepare timely reports to the management and funders of the programme

Job Requirements

- Minimally “A” Level
- Possess working experience in customer service, relationship management, retail service or volunteer management
- Well-versed in MS Office





Work Location (MRT)


Work Location

55 UBI AVENUE 1 UBI 55, 408935


Get In Touch


   +65 6904 9612

   75 Ayer Rajah Crescent,
       #01-04 Singapore 139953
        View map here

   sales@findjobs.com.sg

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