Restaurant Supervisor - Wine Theme Restaurant (SIGN-ON BONUS UP TO $500 FOR NEW JOINERS)
WINE TRADE ASIA PTE. LTD.Job Description
Benefits: -SIGN-ON BONUS UP TO $500 FOR NEW JOINERS (T&C APPLIED) -Internal Promotions (Career Growth) -Annual Increments -Birthday gifts -Employee discounts Job Scopes: -Maintain effective regular communications with relevant personnel at all levels. -Interacts positively and professionally with guests, colleagues and other departments as appropriate and required -Recommends and suggests specialties to guest, up sells whenever possible -Coordinate strategic, and operational activities related to food and beverage -Responsible for all ordering, inventory, stationary and stocks for daily use in outlet -Inspects table, glass, silver and chinaware for cleanliness and damages -Inspects service stations for cleanliness, functioning of equipment and sufficient supplies -Presents bill upon request and processes payment -Train staff in the outlet -Ensure that service team adheres and comply to company’s policies and procedures -Submit relevant reports to manager -Assist in developing the team’s understanding of customer service and to anticipate customer needs -Ensure product knowledge is accurately delivered to staff -Handle customer complaints and feedback -Ensuring that the handover, closing and opening procedures are completed in each shift -Conduct monthly inventory checks on all operating equipment and supplies -Ensure the cleanliness of the outlet is maintained throughout -To maintain a sound knowledge of the menu and presentation standards for food and drinks -Carry out any other duties as per reporting manger and Food & Beverage Operations Manager -Managing ERP related tasks and responsibilities as required in the role