Restaurant Supervisor - Wine Theme Restaurant (SIGN-ON BONUS UP TO $500 FOR NEW JOINERS)

Job Description

Benefits:

-SIGN-ON BONUS UP TO $500 FOR NEW JOINERS (T&C APPLIED)
-Internal Promotions (Career Growth)
-Annual Increments
-Birthday gifts
-Employee discounts

Job Scopes:

-Maintain effective regular communications with relevant personnel at all levels.
-Interacts positively and professionally with guests, colleagues and other departments as appropriate and required
-Recommends and suggests specialties to guest, up sells whenever possible
-Coordinate strategic, and operational activities related to food and beverage
-Responsible for all ordering, inventory, stationary and stocks for daily use in outlet
-Inspects table, glass, silver and chinaware for cleanliness and damages
-Inspects service stations for cleanliness, functioning of equipment and sufficient supplies
-Presents bill upon request and processes payment
-Train staff in the outlet
-Ensure that service team adheres and comply to company’s policies and procedures
-Submit relevant reports to manager
-Assist in developing the team’s understanding of customer service and to anticipate customer needs
-Ensure product knowledge is accurately delivered to staff
-Handle customer complaints and feedback
-Ensuring that the handover, closing and opening procedures are completed in each shift
-Conduct monthly inventory checks on all operating equipment and supplies
-Ensure the cleanliness of the outlet is maintained throughout
-To maintain a sound knowledge of the menu and presentation standards for food and drinks
-Carry out any other duties as per reporting manger and Food & Beverage Operations Manager
-Managing ERP related tasks and responsibilities as required in the role