Retail Manager - Wine Theme Store

Job Description

Wine Connection is seeking for matured and driven Retail Manager for the multiple outlets islandwide. The ideal candidate should possess the following:

Benefits:

-Internal Promotions (Career Growth)
-Annual Increments
-Birthday gifts
-Employee discounts
-Attractive Incentives (Exclude basic)

Job Descriptions:

-Manage operational activities in the store
-Expand and develop on company’s product knowledge
-Handle customer, staff complaints and feedback
-Ensure that the sales goal is clear and achievable by staff
-Proficient in the store’s operational system
-Ensure overall cleanliness of the retail store
-Oversee closing and opening procedures of the store
-Manage administrational duties such as keeping track of absenteeism and medical leaves of staff
-Reviewing operational challenges to identify issues obstructing performance
-Ensure all operational activities adhere to relevant legislations, health and safety regulations and licensing conditions
-Responsible for ordering monthly stationary for the store
-Ensure that retail team adheres and comply to company’s policies and procedures
-Record order and issue invoice using standard invoice number set by HQ’s Account Department.
-Prepare weekly roster for retail employees in the store
-Responsible for weekly wine order
-Arrange delivery of club member’s birthday wine on a monthly basis
-Prepare monthly food product analysis, monthly item movement history report and corporate customer purchase summaries
-Responsible for wine stock take
-Ensure cash and security policies, administration, and financial procedures are adhered to, with relevant and accurate data being delivered on time
-Liaise with neighborhood restaurants and pubs for new business opportunities
-Adhere to store’s operational requirements by scheduling and assigning employees to improve on sales results
-Managing ERP related tasks and responsibilities as required in the role
-Carry out any other retail duties as per reporting manager and Retail Operations Manager