Retail Manager - Wine Theme Store
WINE TRADE ASIA PTE. LTD.Job Description
Wine Connection is seeking for matured and driven Retail Manager for the multiple outlets islandwide. The ideal candidate should possess the following: Benefits: -Internal Promotions (Career Growth) -Annual Increments -Birthday gifts -Employee discounts -Attractive Incentives (Exclude basic) Job Descriptions: -Manage operational activities in the store -Expand and develop on company’s product knowledge -Handle customer, staff complaints and feedback -Ensure that the sales goal is clear and achievable by staff -Proficient in the store’s operational system -Ensure overall cleanliness of the retail store -Oversee closing and opening procedures of the store -Manage administrational duties such as keeping track of absenteeism and medical leaves of staff -Reviewing operational challenges to identify issues obstructing performance -Ensure all operational activities adhere to relevant legislations, health and safety regulations and licensing conditions -Responsible for ordering monthly stationary for the store -Ensure that retail team adheres and comply to company’s policies and procedures -Record order and issue invoice using standard invoice number set by HQ’s Account Department. -Prepare weekly roster for retail employees in the store -Responsible for weekly wine order -Arrange delivery of club member’s birthday wine on a monthly basis -Prepare monthly food product analysis, monthly item movement history report and corporate customer purchase summaries -Responsible for wine stock take -Ensure cash and security policies, administration, and financial procedures are adhered to, with relevant and accurate data being delivered on time -Liaise with neighborhood restaurants and pubs for new business opportunities -Adhere to store’s operational requirements by scheduling and assigning employees to improve on sales results -Managing ERP related tasks and responsibilities as required in the role -Carry out any other retail duties as per reporting manager and Retail Operations Manager