Job Description

1.Ensure that visitors correctly checked into the venue by TraceTogether-only SafeEntry.
2.Ensure orderly queueing of customers to Branches / RHD and that the customers adhere to the Safe Distancing measures
3.Enquire on the customers’ intent on their visit to the Branches / RHD and evaluate whether the transaction can be done online or at the AXS self-help kiosk/cash payment machines 
4.Assist the customer on these transactions online or at the AXS self-help kiosk / cash payment machines 
5.Assist customers to arrange for e-appointment if their transactions cannot be done at those avenues previously mentioned
6.Any ad hoc request

Job Requirements

Mondays to Fridays: 8.00am to 5.00pm 
Saturdays: 8.00am to 1.00pm (subject to client’s request)
Lunch (Weekdays): 1 hour

We have vacancies for the following branch:
1. Jurong West Branch
2. Sims Drive Branch.
3. HDB Hub Toa Payoh

Work Location (MRT)