Job Description

-Ensure guests and team members adhere to the Safe Management Measures (SMM) at all times.
-Manage SafeEntry checks at all entry and exit points of the property.
-Monitor and control the entry and exit to all accessible areas to ensure group gathering are within government guideline.
-Perform supervision over group gathering as stipulated by the government by patrolling all facets of the property or as assigned.
-Ensure guests and team members are wearing masks and practicing safe distancing at all times.
-Monitor and manage the temperature checks for all guests and team members in compliance with SafeEntry requirements.
-Attend to guests’ requests/questions and redirect them to the appropriate department(s) if necessary.
-Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements

-Able to communicate in English, and preferably additional languages in order to communicate with public.
-Possess excellent customer service skills and interpersonal skills.
-Well-groomed and professional disposition.
-Able to stand and walk extensively for long hours.
-Able to work independently.
-Comfortable to work rotating shift including overnight shifts, weekends and public holidays.
-Meet the attendance guidelines of the job and adhere to departmental and company policies
-Good knowledge of COVID-19 measures.