Sales Engineer

ITC Group of Companies
Full Time: $3500 - $4500 / month

Job Description

Job Summary:
Responsible for managing coldroom construction projects & maintenance / repair contracts, sourcing for suppliers & co-ordinating with subcontractors, clients and other related parties. To handle customer enquiries in sales, technical information and aftersales/post-project requirements.

Sales & Technical Enquiries and Customer Services
-Attend to sales enquiries, pre-tender site visits and consultations, source for materials and prepare tender documents.
-Provide aftersales service and respond to customers’ complaints
-Follow-up with customers on incoming enquiries to ascertain exact requirements and if requirements are conducive to customers’ objectives
-Prepare and present quotations and presentations to customers
-Obtain technical clarification and advice from Principals/suppliers as and when necessary
-Work closely with Operations Executive/Admin Assistant to ensure that post-project maintenance/servicing/repairs are carried out

Project Management
-Liaise with main and sub-contractors, vendors, suppliers etc for logistics, inventory, project schedule etc
-Handle all paperwork related to each project (e.g. cost reports, submission to authorities, licenses etc)
-Determine budget, project schedules, scope of work and deploy appropriate staff
-Perform procurement duties related to material acquisitions for each project
-Study, assess and create drawings, plans, specifications and other documents related to project
-Direct, lead and support other personnel, sub-contractors, suppliers etc in managing and executing multiple tasks and projects
-Review, assess and evaluate execution of projects on a regular basis
-Troubleshoot and resolve complex issues arising in a project
-Make site visits and ensure that works are completed according to schedule and to record information on the progress of the project
-Verification of material requisition and taking-off quantities/site measurement
-Attend to site tests and inspections, and ensure all quality standards & health & safety requirements are adhered to
-Develop project reports on a timely basis and update client and all stakeholders weekly on progress of project

- Prepare weekly customer reports and updates for submission to MD & clients

-Assist Finance Department in billing/collection of payments
-Participate in technical exhibitions and tradeshows as and when held
-Fulfil any other duties as and when assigned by the management

Work Location (MRT)

Work Location

18 BOON LAY WAY, 609966


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