- Reports to the Restaurant Operations Manager - Receive and greet guests followed by seating them accordingly. - Maintain communication with/supports the Restaurant Manager and the GMs. - Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety. - Takes immediate action to resolve all complaints and issues. - Manage the guest reservation system alongside with reservation staff. - Adhere and enforce all restaurant rules, regulations and policies. - In the absence of Assistant or the Restaurant Operations Manager, he may serve as Manager on duty and handles opening or closing procedures. - Conduct daily line-up with dining room staff for briefing and debriefing. - Supervises the dining room staff and maintain uniform and service standards. - Ensure side work is completed everyday and dining room supplies are stocked. - Review daily specials, stations and other applicable announcements. - Train new-hires in service standards, menu items, use of POS system and up- selling.
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18 DEMPSEY ROAD DEMPSEY CLUSTER (TANGLIN VILLAGE), 249677