Service Leaders (Dempsey Hill)

Service Leaders (Dempsey Hill)


$ 2400

Full TimeF&B Crew  
18 days ago

Job Description

Leading purveyor of specialist epicurean foods and wines with Bistro in Dempsey Hill seeking Service Leaders to give a warm reception to guests and ensure guest satisfaction at all times.

• Welcome guests, overseeing VIP guests, arrivals and departures
• Handling guest complaints and concerns in an efficient and timely manner
• Coordinating and multi-tasking job duties in a busy bistro environment
• Understand and comply with all policies, procedures, standards, specifications, guidelines in service
• Achieve company objectives in sales, service, quality, appearance of facility cleanliness
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
• Manage daily reservation system together with call centre team. Keeping track of all guest needs and requirements
• Efficiently maximize seating of Dining Room, periodically visits dining area to interact with guests
• Ensure all menu (food, beverage, wine list) are in good and presentable condition
• Support safe work habits and a safe working environment at all times.
• Perform other duties as directed by the Restaurant Manager

Job Requirements

• Candidate MUST be a Singaporean with at least GCE 'O' level certificate or Professional Certificate/NiTEC in Hospitality Services
• Food and wine knowledge an advantage
• Customer service oriented with a positive mindset
• Nice presentation and above average communication skills are a must
• Team player with a desire to learn
• At least 2 years of relevant working experience in F&B or service related field

Qualified candidates are invited to send in detailed resume to

Get In Touch

  +65 6904 9612

  75 Ayer Rajah Crescent,
      #01-04, Singapore 139953

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