Service Leaders in Orchard (Dempsey Hill)CULINA PTE LTD
Description Culina at COMO Dempsey is hiring Service Leaders to give a warm reception and ensure guest satisfaction at all times. Responsibilities: • Welcome guests, attending to guests arrivals and departures. • Handling guest complaints and concerns in an efficient and timely manner. • Coordinating and multi-tasking job duties in a busy bistro environment. • Understand and comply with all policies, procedures, standards, specifications, guidelines in service. • Achieve company objectives in sales, service, quality, appearance of facility cleanliness. • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. • Manage daily reservation system together with call centre team. Keeping track of all guest needs and requirements. • Efficiently maximize seating of Dining Room and fully handles service for a section of the restaurant. • Ensure all menu (food, beverage, wine list) are in good and presentable condition. • Support safe work habits and a safe working environment at all times. • Perform other duties as directed by the Restaurant Manager.
Work Location (MRT)