Team Lead / Assistant Manager (Chinese Restaurant)

Job Description

• Assists in daily operation tasks (eg: taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages, etc)
• Ensure food preparation and service standard abide by the company’s SOP and guidelines
• Ensure dining customers satisfaction. Manage the restaurant to meet or exceed standards in food, service quality, safety and cleanliness
• Reviewing customer surveys to develop and implement ways to improve customer service
• Enforce discipline and ensure proper conduct of all staff whereby create a high level of morale amongst the staff in outlets
• Monitoring inventory and restaurant essentials are adequately stocked
• Perform any other duties as assigned by Manager