Temp, Quality Service Planning (QSP) - Contract: 6 Months - Business Edge Personnel Services
Temp, Quality Service Planning (QSP) - Contract: 6 Months

Temp, Quality Service Planning (QSP) - Contract: 6 Months

Business Edge Personnel Services

Contract : $ 1700 - $ 1800 / PER MONTH
ContractPublic / Civil Service    
3 months ago

Job Description

You will be part of the Quality Service Planning team of the Quality Service Management (QSM) sub-group, which focuses on enhancing productivity and efficiency of the service delivery chain to meet standards.  You are required to perform administrative work and documentation review pertaining to the contact centre; as well as generate data, reports and presentation materials to the management.  Your role will involve working with relevant stakeholders, documentation and paperwork and providing logistics support for projects.  You are also required to perform other assigned tasks and duties necessary to support the team.

Job Requirements

Contract Duration

•6 Months

Working Location

•Little India

Working Hours

•5 Days (Mon to Thur: 8.30am to 6.00pm; Fri: 8.30am to 5.30pm)

Offered Salary

•S$1,800 per month


•Diploma in any discipline
•Interested applicants without experience are welcome to apply
•Relevant contact centre operations experience will be an advantage
•Experience in customer-facing role or good writing skills
•Independent, creative, resourceful and able to learn quickly
•Excellent time management skills; able to manage multiple projects in a dynamic fast paced environment
•Meticulous and organised, with an eye for details
•Proficient in Microsoft Office applications

Work Location (MRT)

Get In Touch

   +65 6904 9612

   75 Ayer Rajah Crescent,
       #01-04 Singapore 139953
        View map here


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