astons

Wellness Clinic Receptionist

COMO Shambhala Pte Ltd
Full Time: $2300 - $2500 / month

Job Description

Reporting to Lead Wellness Concierge  / Centre Manager. As a Wellness Concierge, you will be responsible for maintaining the centre’s day-to-day operations while providing excellent services to our customers.

Job Responsibilities:
Sales
•Promote and sell programs and services and products offered by the Centre and conduct walk through of the Centre’s facilities 
•Strive to achieve sales target through communications and upselling to customers
 
Operations
•Maintain strong customer relationship by managing their enquiries with speed, clear explanation and professionalism.  Go extra mile to exceed customer expectation.
•Keep self updated with wellness and product knowledge
•Handle reception duties including cashiering, maintain customers’ information, class management, walk-in/phone and online enquires, complains and other ad-hoc duties 
•Maintain the Centre facilities and ensure an inspirational atmosphere for classes 
•Conduct inventory stock takes of equipment and merchandises monthly and when required

   

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