Operations Supervisor (Changi Airport)

work 1 years
monetization_on
From 2000 To 2900 Per Month (Full Time)
Job Description

Please read the job descriptions below and send your resume to [email protected] if interested.

  • Supervise operations in assigned terminal during shift duty.        
  • Ensure adequate manpower and resources (trolleys, lightweight transporter, communication equipment) are available in assigned terminal during shift duty.   
  • Ensure adequate trolleys are available in all designated Trolley Staging Point(s) in assigned terminal.        
  • Ensure intra-terminal and/or inter-terminal trolley transfers.        
  • Responsible for the optimal condition of the lightweight transporter(s) allocated to assigned terminal.        
  • Liaise with the technical support team for the removal of damaged and/or faulty trolleys from designated holding area in assigned terminal.        
  • Attend to customer complaints and escalation when required.        
  • Assist duty Terminal Operations Manager with routine and incident/accident reports.        
  • Responsible for 20-30 direct reports and other administrative duties/secondary appointment.        
  • Responsible for the conduct, disciplinary and administrative matters of assigned Trolley Service Officers.        
  • Conduct scheduled operations/safety/security briefing to trolley service officers during shift duty.        
  • Undertake ad-hoc operations/service improvement projects when assigned.        
  • Conduct scheduled coaching session with direct reports.        
Job Requirements
  • Diploma in Science/Engineering/Supply Chain or equivalent preferred        
  • Minimum 2 years of supervisory experience in operations functions.        
  • Possess good interpersonal, communication and organizational skills.        
  • Confident in dealing with staff across all ages.        
  • Adaptable to change and a good team player.        
  • Microsoft proficient        
  • Able to work on Shift Duty (Monthly Rotation).        
  • Able to obtain an Airport Pass (Airside)  
Work Location

Changi

Company description

HTZ Resources (EA No.14C7241) is an executive search and human resources management firm, which provides quality staffing in different industries. We highly regard our objective in adding value to our customer’s bussiness with effective and efficient staffing solutions.

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